If your bank has merged and you have a new bank code / BIC, please proceed in Outbank as follows:
- Add a new bank login with the new bank code / BIC
- Disconnect your "old" accounts. This way you can keep your complete account history in Outbank:
- iOS: ‘Accounts’> ‘Select old account’> ‘Press the dropdown next to the account name’> ‘Disconnect this account’> ‘ON’
- macOS: ‘Select the old account in your account list’> ‘Click on the account name above the list of transactions’> ‘Settings’> ‘Disconnect account’> Check the box
- Android Windows 11 / Amazon FireOS: ‘Accounts’> ‘Select old account’> ‘Press the three dots next to the account name’> “Settings”> ‘Disconnect account’> ‘ON’
Disconnected accounts are shown grayed at the bottom of your account list. If you want to hide them completely, you can do so in the account settings.