If you get the message above, please log in to the new online banking portal of Hanseatic Bank (https://meine.hanseaticbank.de) via a browser and go through the strong customer authentication.
After the authentication, you will be able to refresh your accounts in Outbank again.
New Hanseatic Online Banking Portal : „Eine Verifizierung über das neue Hanseatic Portal wird benötigt. - macOS-Version / Known Issues / Bank errors - Outbank Helpdesk
hanseatic, verifizierung