Outbank Helpdesk

Volks- und Raiffeisenbanken: Registration Data are invalid. (9942) - macOS-Version / Known Issues / Bank errors - Outbank Helpdesk

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Volks- und Raiffeisenbanken: Registration Data are invalid. (9942)

The message "Registration data is invalid (9942). Dialog canceled (9800). Order rejected (9030)" is not generated by OutBank, but by the FinTS server of the Volk- und Raiffeisenbanken.


To solve the problem, open the settings of your app and check in the details of the bank access whether the VR-Netkey or the VR-ID has been stored.

If you have set up access with your VR ID, save your VR Netkey and then synchronize the access again.